While the Commission is processing complaints to be forwarded to the respective institutions, Manager Marah implored IMCs to be in readiness to receive them and take appropriate administrative actions. He said proper actions taken to address malpractices in the workplace will have a corresponding impact on service delivery.

The District Delivery Team Coordinator, Evelyn Alpha, said the focus of the PNB is to maximize out, reduce wastage, eliminate bottlenecks or delays, and enhance transparency and accountability in the discharge of duties. She said the piloted MDAs are key service delivery institutions as their operations touch on the livelihood and wellbeing of the common man.

IMC members gave update on efforts made to inform their colleague staff on the PNB and about the need to increase performance at work. District Medical Officer (DMO) Bo, Dr. A.S. Turay, told the meeting that medical personnel of the Bo Government hospital are informed about the PNB and the need to protect and secure free health care drugs. He said the package of the drugs has increased to cater for persons with disability and Ebola survivors.  

Samuel Quee, IMC member of the SLP, noted that the Committee took a tour to Pujehun, Potoru, Moyamba, and Zimmi police stations sensitizing personnel about the PNB and on the dangers of petty corruption within the Force. IMCs from Education and SALWACO also provided update on their activities.

However, IMCs are expected to keep records of their activities implemented. This is necessary to be able to respond to the second monitoring exercise on their performance relative to measures taken to address key corruption issues that impede service delivery. The Commission will outsource the service of a civil society organization to conduct the monitoring in the near future.