AYV News, February 20, 2025
Subscribers have called on telecommunications companies to take urgent steps to strengthen security systems and introduce additional verification layers to protect customers from scammers.
To avoid falling prey to these criminals, subscribers are advised never to share any verification code sent to their phones, even if the request appears to come from a trusted source.
Telecommunications companies are further urged to invest in cybersecurity awareness campaigns, warning customers about the dangers of SIM-related fraud and providing guidelines on how to recognise scam attempts.
Additionally, law enforcement agencies and telecom providers must collaborate to trace and shut down fraudsters operating within and outside the country. Many victims of mobile fraud are left without recourse, as tracking scammers has proven difficult due to weaknesses in monitoring mobile transactions.
Strengthening network security, implementing stricter user authentication measures and providing better customer support for fraud victims should be a top priority for these companies.
Scammers in Sierra Leone are increasingly targeting mobile phone users by tricking them into sharing security codes. Many unsuspecting individuals have lost access to their phone numbers, mobile money accounts, and personal data simply by sending a verification code to fraudsters.
Once a scammer gains access to your number, they can take full control of your SIM card, hack your mobile money accounts, and steal all the funds stored in them. Victims of such scams often find their numbers completely hijacked, making it difficult to recover contacts, messages, and essential financial transactions linked to their SIM.
As scammers continue to refine their tactics, customers must stay alert and protect their information. Never send a code to anyone claiming to be from Orange SL, Africell, Qcell or any other individuals and immediately report suspicious requests to your mobile service provider.
A single mistake could lead to the loss of not just your phone number but also your mobile money and sensitive personal information. It is time for telecommunications companies to act decisively, ensuring that customers’ data and finances are protected from the growing threat of mobile fraud in Sierra Leone.
