AYV News, October 23, 2024
Guaranty Trust Bank (GTBank) Sierra Leone celebrated Customer Service Week from October 14 to 18 with a variety of activities designed to honor and appreciate its valued customers.
The week-long event showcased the bank’s commitment to providing exceptional service and building strong relationships within the community.
The celebration kicked off with a Career Day, where staff members dressed in attire representing various professions symbolizing the deep connection between the bank and its diverse clientele. On Tuesday, staff members wore the national Green White and Blue colors of Sierra Leone to express their patriotism and solidarity with the country.
The Product Showcase Day featured staff members dressed in T-shirts showcasing the bank’s innovative products and services, including 9737, GTWorld, Salary Loan, Mastercard, Smart Kids Save (SKS), and more. This event allowed customers to learn about the various banking solutions offered by GTBank and how they can benefit from them.
Thursday brought back the nostalgia of the 80s with staff members sporting iconic fashion trends of the era. This fun-filled event provided a lighthearted atmosphere and a chance for customers to reminisce about the past.
The week culminated with a Traditional Day, where staff members dressed in traditional attire to celebrate the rich cultural heritage of Sierra Leone. This event highlighted the importance of preserving and promoting the country’s cultural diversity.
As a grand finale, GTBank held a Dip and Win draw where 30 customers won exciting prizes, including mugs and keyholders. This gesture was a token of appreciation for the bank’s customers and a way to show that their loyalty and support are valued.
Ade Adebiyi, the Managing Director of GTBank Sierra Leone, expressed his gratitude to the bank’s customers for their continued trust and support. “We take customer satisfaction as our No. 1 priority,” he said. “We continue to develop products and services that make banking convenient and enjoyable for our customers.”
The 2024 celebration of Customer Service Week demonstrates GTBank’s dedication to providing exceptional service and building lasting relationships with its customers.
