Speaking to this writer, dozens of survivors interviewed said the company has been doing extremely well in the area of emergency response. This, they clearly explained to mean, that providing relief to people during period of emergency is an indication that Africell is a company worth having. Their concern registered was that government should ensure companies like Africell are well protected, as all they do is to make sure Sierra Leoneans enjoy the best of communication. 

The company has been rated by the public recently, as the best, making it the leading operator with the highest and largest subscriber base and network coverage countrywide.